Orator CRMPrivacy policy
Who we are
Orator CRM is canvassing software for political campaigns, operated by CDServices, LLC, a Texas limited liability company. Campaigns license the software and supply their own voter data; canvassers use the field app on a campaign’s behalf. Orator CRM is a tool for campaign staff and volunteers and is not directed to children.
What we collect
- Canvasser accounts — name, login, and optionally email, phone, and ZIP. Accounts are created by a campaign manager, not by public sign-up.
- Location. When a canvasser saves a door record the app records a single location reading, its accuracy, and diagnostic details about how the reading was obtained. The app does not track your location in the background and does not record your route.
- Device and app information — app version, build, and basic device details.
- Error reports and diagnostics — when the app fails, the error and its technical detail, and diagnostics about app updates.
- Voter data. Campaigns supply voter files they have obtained themselves, and we license voter data to campaigns for political campaign purposes.
We use this to show canvassers their walk list, to give campaigns an accurate picture of which doors were covered, to flag irregular patterns for a person to review, and to operate and improve the product and the records it maintains. We do not use personal information for advertising, and we do not use it to promote commercial products or services.
Who we share it with
We use a small number of service providers to run the product: cloud hosting and database services, and mapping services used to display addresses and routes. They process data on our instructions, may not use it for their own purposes, and are required to protect it to the standard set out here. We may also disclose information where we are legally required to.
Retention
Campaign data — voter data, canvasser account records, and the door records created for that campaign — is retained as part of that campaign’s records, and for as long as we are required to retain it for legal or security reasons.
Your choices
- Precise location is required to use the field app.
Security
Access is restricted per campaign and enforced in the database itself, not only in the interface. Data is encrypted in transit, and administrative access to production systems is limited to the operator of CDServices, LLC.
Changes
If we make a material change we will update the date above and, where it affects canvassers, surface it in the app.
Contact
CDServices, LLC — contact@oratorcrm.com